Shipping policy

Shipping Policy

Last updated: July 25, 2026

Vernotix ships across the United States. Every order is packed with care and dispatched as quickly as possible from the nearest available warehouse.

Order Processing (Handling Time)

  • Orders placed before 3:00 PM (PT), Monday to Friday begin processing the same business day. Orders placed after the cutoff, or on weekends and public holidays, begin processing the next business day.
  • Items in stock at our US warehouse (Rancho Cucamonga, CA): handling time 1–2 business days.
  • Items dispatched from our Asian distribution hub: handling time 2–4 business days.

Transit Time

  • From our US warehouse: 3–6 business days via USPS, FedEx, or UPS ground services.
  • From our Asian distribution hub: 7–12 business days via tracked international express lines.

Total Delivery Time

Total delivery time = handling time + transit time.

  • US warehouse orders: 4–8 business days in total.
  • Direct-dispatch orders: 9–16 business days in total.

Shipping Cost

We offer free standard shipping on all orders within the contiguous United States. The shipping cost shown at checkout is final — there are no additional carrier surcharges after you place your order.

Duties and Taxes

All prices are listed in US dollars (USD). For orders delivered within the United States, no import duties or customs fees are charged to you at delivery. Any applicable sales tax is calculated and displayed at checkout.

Tracking

A tracking number is emailed to you as soon as your order ships. If your tracking has not updated for more than 5 business days, contact us at support@vernotix.com and we will investigate with the carrier right away.

Address Changes and Undeliverable Packages

Please double-check your shipping address at checkout. If you need to correct an address, contact us within 12 hours of placing the order. Packages returned to us as undeliverable will be refunded (excluding any re-shipping cost incurred) or re-shipped at your choice.

Contact

Email: support@vernotix.com
Phone: +61 424 799 949
Address: Unit 13/112 Benaroon Rd, Lakemba NSW 2195, Australia